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Privacy Policy

Last updated: April 14, 2026
Netvista Media S.L. (“we”, “us”, or “our”) operates the website https://toolrate.ai (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our Service, or interact with us. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

1.Information We Collect

We may collect the following types of information:

  • Personal Data: Name, email address, company name, and other information you voluntarily provide when you create an account, sign up for our newsletter, or contact us.
  • Usage Data: Information about how you access and use the Service, including your IP address, browser type, device information, pages visited, and time spent on the Service.
  • Technical Data: Log files, cookies, and similar tracking technologies that help us improve the Service.
  • AI-Related Data: When you use ToolRate (our crowdsourced reliability oracle for AI agents), we may process anonymized or aggregated data from agent runs to improve reliability scores, identify common pitfalls, and suggest alternatives. We do not use your individual prompts or sensitive inputs to train models without your explicit consent.

2.How We Use Your Information

We use the collected information for the following purposes:

  • To provide, maintain, and improve our Service
  • To process registrations and manage user accounts
  • To communicate with you, including responding to inquiries and sending important updates
  • To analyze usage patterns and improve user experience
  • To detect, prevent, and address technical issues or fraudulent activity
  • To comply with legal obligations

3.Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process your personal data based on:

  • Your consent
  • Performance of a contract with you
  • Our legitimate business interests
  • Compliance with legal obligations

4.Sharing Your Information

We do not sell your personal data. We may share your information only in the following cases:

  • With service providers who assist us in operating the Service (e.g., hosting providers, analytics tools)
  • When required by law or to protect our rights
  • In connection with a business transfer (merger, acquisition, etc.)

5.Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

6.Your Data Protection Rights (GDPR)

As a resident of the European Union, you have the following rights:

  • Right to access, correct, or delete your personal data
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent at any time

To exercise these rights, please contact us at petergiesbers@gmail.com.

7.Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings.

8.International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area. We ensure appropriate safeguards are in place to protect your data.

9.Security

We implement reasonable technical and organizational measures to protect your personal data. However, no method of transmission over the internet is 100% secure.

10.Children’s Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal data from children.

11.Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

12.Contact Us

If you have any questions about this Privacy Policy, please contact us:

Netvista Media S.L.
Av. Sant Rafel 23
03580 Alfaz del Pi
España

Email: info@netvista.es
Phone: +34 628 662 912
Website: https://netvista.es
CIF: B54981352
Tax No.: ESB54981352

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